Connecting Families
Low-cost refurbished technology for Canadian families

Program Information
What is Connecting Families?
The Government of Canada originally announced Connecting Families in Budget 2017 to help bridge the digital divide for Canadian families who struggled to afford access to home Internet. This initiative relies on Internet service providers (ISP) that participate voluntarily and without government subsidy. The Connecting Families initiative brings together the public, private and non-profit sectors and has helped tens of thousands of low-income Canadian families access the Internet. Since the launch in November 2018, over 82,000 low-income households have benefited from the initiative.
NB Computers for Schools Plus (NB CFS+) delivers the low-cost technology portion of the program in the province of New Brunswick. NB families may use their Connecting Families Pin code to request a low-cost laptop or desktop computer.
Eligibility
The Connecting Families Initiative is for Canadian families who have received a Pin code by the government of Canada. If you do not have a Connecting Families Pin code contact us to see if you fit with other eligibility criteria.
Shipping
Clients are responsible to pick up or shipping from our workshop in Fredericton.
Equipment can be shipped via Canada Post. Contact us for a shipping quote.
Payment
We accept credit/debit, or e-transfer as forms of payment.
Warranty
Our 3-month warranty includes machine hardware, software and peripherals provided as part of the placed order. (e.g. hardware damaged during shipping)
Our warranty does not include: “AS-IS” equipment, laptop batteries or battery lifespan, physical damage incurred after successful shipment, water damage, and software-related issues outside what is expected from a computer reseller. (e.g. program compatibility, drivers after reinstall or upgrade, virus infections, or failure to perform routine maintenance, etc.).
Our warranty does not apply to the aesthetics or age of the computer or laptop.